• MON-THU 8:30am-6pm
  • FRI 8:30am-5pm
  • SAT 9am-12pm
Emergency Please Dial 111


We are thrilled to have just received our Cornerstone accreditation for a further four years! 

Our practice undertook our First Cornerstone accreditation in May 2014. In May 2018, we were due for our renewal. There is a lot of hard work and dedication involved in the process of Cornerstone so it is a great achievement to have been accredited for a further four years, until 2022. 

Cornerstone is an accreditation programme that assesses practices using the Aiming for excellence standard.

Benefits of Cornerstone

  • Contributes to safer care and a better experience for patients
  • Demonstrates a commitment to ongoing quality improvement
  • Enhances teamwork in the practice
  • Enhances clinical processes
  • Contributes to continuing professional development

Practices that have successfully completed CORNERSTONE maintain accreditation by undertaking an annual programme. This process is like continuing professional development, where certain criteria must be met every year during a four- year cycle to maintain professional standards.



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We are very excited for Dr Shah to be having her second baby! Sej will be on maternity leave from Monday 29th October due to return around June/July 2019. We will confirm the return date with Sej closer to the time.

We have a few locums who will be stepping in for Dr Shah while she is away, one that a few of you will be familiar with.

November & December:

Dr Ian Symes

Monday through to Thursday: 9am-5pm

January - May

Dr Rachel Mattock

Monday 9am-5pm, Tuesday 1:30-5pm, Wednesday 9am-5pm and Thursday 9am-4pm.

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IUD insertions are performed here at SRFD by Dr Nicola Roberts.

The Intra Uterine Device ( IUD ) is a type of long-acting reversible contraception. It is a small, T-shaped object that goes inside your uterus to prevent pregnancy.

When can i get my IUD put in?

An IUD can be put in at any time you choose. Some good times to get it put in are;

  • While you have your period or just after
  • 6 weeks after your baby is born
  • At the time of a surgical abortion
  • As emergency contraception after unprotected sex (Copper IUD)

Process for IUD insertions

1. Pre insertion appointment with one of the GP`s, standard consultation charge.

2. IUD insertion appointment $200.

3. 6 week checkup- done by Nurse. Charge included in $200 insertion fee. 

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The Manage My Health Patient Portal is now FREE for all patients!

Listed below are the key benefits to using Manage My Health;

  • Convenience - use ManageMyHealth™ services such as booking online appointments, secure messaging, viewing lab results, and ordering repeat prescriptions.

  • Access and control your health information within your secure Personal Health Account.

  • Improve health outcomes by sharing your health information with healthcare providers and important individuals in your life.

  • Stay on track of your health with health related reminders e.g. recalls.

  • Up to date and relevant health content which relates to your condition and concerns such as medical research, newsletters, open forums, health categories

  • Empowerment - giving you an active role through communication tools and access to your health information in decisions relating to your health and wellbeing.

  • Peace of mind if you require emergency medical assistance, important medical information is accessible to emergency providers.

Manage My Health is easy to use, and there is an App for your phone which means you can access the portal anytime, anywhere.

Email reception to sign up to Manage My Health. reception@sunsetrfd.co.nz 

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Sally is available for counselling therapy at Sunset Drs. 

Sally`s background is in teaching to which she added a Diploma of Counselling acquiring knowledge in a range of therapies including CBT,  along with considerable life skills a genuine love of people and a sense of humour when all combined she believes this can assist clients to find solutions with many challenging life situations.

Working to a code of ethics she provides a non judgmental confidential service based on empathy and trust, having a special interest in those struggling with issues relating to a life transition , whether it is loss of a partner, retirement, employment , accident or other that could result in stress, anxiety, depression and fear for the future, Sally`s aim is to help people rediscover possibilities, gain hope and strength while working towards their chosen goal with effective tools to cope. The caring environment created by the team at Sunset Road Doctors gives the opportunity for a more holistic approach to counselling.


If you would like to book in to see Sally for counselling therapy. Her details are below.



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Patients over 50 years of age are entitled to a free hearing screening with Dilworth Hearing here at Sunset Road Family Doctors.  The Dilworth Hearing team visit our practice quarterly to screen patients over 50 years of age for hearing loss. Enquire at Reception to book your appointment, or visit http://dilworth.co.nz/how-can-we-help/hearing-tests-assessments/ to find out more about further hearing assessments, tinnitus, hearing aids and other audiology services.

The next screening clinic will be on the 24th of August

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PHARMAC are please to announce the approval of an agreement to fund the Zoster vaccine (Zostavax) from 1st April 2018.

From 1 April 2018 people aged 65 years will be able to get one funded zoster vaccine from their general practitioner.

There will also be a catch-up programme where, from 1 April 2018 until 31 March 2020, people aged between 66 and 80 years old will be eligible to receive a funded zoster vaccine.

People who meet the funding criteria can receive their zoster vaccine at the same time as their annual influenza vaccine.

Patients will be able to get their funded zoster vaccine from their general practitioner. Funded zoster vaccine will not be available through community pharmacies at this point, but this may be considered in the future.

We are aiming to get the Zostavax vaccine around the middle of April, the same time as the Flu vaccines. 

For more information about the funded shingles vaccine, please phone our nurses line. 09 478 2878

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On Saturday we traveled over to Waiheke Island, to the fabulous Tantalus Estate to celebrate our end of year Christmas Party. We had a fabulous time and the weather was stunning. We had a fun filled day with games, awards and a four course meal!

As nominated by the team, the awards and winners are below. CONGRATULATIONS to you all!!


Above & Beyond Award- Dr Medha Kadam

Leadership Award- Dr Medha Kadam

Clinical collaboration & Teamwork Award- Nurse Liz

Most cheerful staff member Award- Dr Medha Kadam

Customer Service Award- Joint equal, Receptionists, Eoibhlin & Kirsten

Practice commitment & Team player Award- Dr Medha Kadam


We are looking forward to what 2018 has to bring :)

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It is fair to say that 2017 has flown by! We wish you all a very Merry Christmas and a Happy New Year!

Below are our Christmas hours, if you are needing to seek medical attention during the times we are not open, please go to Shorecare Smales Farm. Shorecare is located at 74 Taharoto Road, Ground Floor Sovereign House,Smales Farm.


Monday 25th December- Closed

Tuesday 26th December- Closed

Wednesday 27th December- 9am-12 pm

Thursday 28th December-9am-12 pm

Friday 29th December-8am-11am

Saturday 30th December-Closed

Monday 1st January-Closed

Tuesday 2nd January-Closed

Wednesday 3rd January- Resume normal working hours. 8:30am-6pm

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Congratulations to our wonderful Dr Shah for taking out the award for GP Clinical Contribution for 2017 at our PHO Awards dinner on the 14th November! We are extremely proud of her. Sej is our GP registrar teacher at our practice, she takes on a large responsibility of looking after our registrars. She is an excellent team player and is always willing to help the practice when in need of extra GP cover at short notice, at the same time as juggling her 1 year old son! Nothing is ever a bother for Sej and we are very lucky to have her as a part of our team. 


Well done!

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Sun damage is the leading cause of cancer in New Zealand. Don`t underestimate the damage the sun can cause. 

Dr Patti Piper has completed a Diploma in Dermoscopy and is an Accredited Skin Cancer Doctor through the Skin Cancer College Australasia. Dr Piper provides full body skin checks to both registered and casual patients and mole removal surgery.

Here are the facts about sun damage:

  • The SUN is the cause of 99% of non-melanoma skin cancer and up to 70% of melanoma skin cancer.
  • Skin cancer is the most common cancer in NZ.
  • The SUN is the cause of premature aging of our skin
  • The SUN damages unprotected skin throughout the entire day, regardless if weather, every day of the year and even while driving.
  • These are the reasons why we should apply a good sunscreen to exposed skin every single dar before 


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Dr Piper has an appearance medicine clinic Aesthetica. Aesthetica offers the latest non-surgical and surgical aesthetic treatments in a safe, friendly and stunning environment. 

Aesthetica is accredited by the New Zealand Society of Cosmetic medicine (NZSCM). NZSCM is affiliated with the Royal New Zealand College of General practitioners. Dr Piper has been awarded the Diploma of Cosmetic Medicine by NZSCM (New Zealand Society of Cosmetic Medicine) and received the Dr Ralph Saxe Outstanding Trainee Award for her year.

Dr Piper offers a variety of treatments;

  • Botox/Dysport/Xeomin
  • Dermal Filler
  • Dermal Needling
  • Mole Removal ( Dr Piper is an Accredited Skin Cancer Doctor through the Skin Cancer College of Australasia (SCCA).
  • Customised Medical Skincare

Why choose an NZSCM Doctor?

The field of cosmetic medicine is rapidly expanding internationally as the demand for safe, effective and affordable cosmetic procedures increases. In general, techniques are becoming more complex requiring a greater level of skill by the practitioner. Furthermore some of the products available now are not well tested for either safety or effectiveness.

By choosing a cosmetic medicine physician who is a member of NZSCM the consumer can be confident that they are in safe and competent hands. NZSCM only endorses products that have been clinically proven to be safe, effective and fully registered by a regulatory body such as Medsafe, TGA or FDA.

All doctors belonging to NZSCM have achieved a Diploma in Cosmetic Medicine, ensuring they have reached the highest level of competence in this field.This training is the only training offered within New Zealand to doctors within this field of medicine.

It is not possible to just "join" NZSCM. The training is post graduate so a doctor must firstly have fully qualified, be a fellow of the RNZCGP and may then apply to NZSCM to undertake the 2-year Diploma in Cosmetic Medicine. The diploma course involves training workshops, lectures, and written and practical examinations. Once a doctor passes the training programme they become Member of NZSCM - MNZSCM.

A Member is assessed every 3 years to ensure that they are continually practicing within the standards and guidelines of NZSCM and maintain their accreditation. Each year  doctors have to prove that they are involved in continual medical education by submitting a return of their activity in this area of medical practice.

For more information regarding Aesthetica, and to learn more about the services Dr Piper has to offer check out the website Aesthetica

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Electronic claiming on the spot.

Easy electronic claiming with no claim forms. With Easy-claim your claim for eligible healthcare services can be processed immediately in most circumstances. If your claim is approved, the amount you are entitled to will be paid directly by Southern Cross.

How does it work?

Simply present your Member card at the counter and if your plan covers the treatment or prescription and the treatment or prescription qualifies, Southern Cross will reimburse us directly. Easy! 

For more information about Southern Cross Easy-Claim visit their website. https://my.southerncross.co.nz/society/for-members/claims/easy-claim.aspx



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